Have an activation code?

Follow the steps below to set up your account and activate your service plan.
Owl logo for the Visi smart and affordable video-based security system
Apple App Store store icon for users to download the iOS app for the Visi smart and affordable video-based security system
Google Play store icon for users to download the Andrioid app for the Visi smart and affordable video-based security system

1. Download the Visi app

Or sign in to your existing account in the app
Smart device icon to show connection to the Visi smart and affordable video-based security

2. Install and pair your camera

Use of trained technicians to get up and running quickly, or following the step-by-step pairing instructions in the app.
Green and grey Visi location icon for smart video security made simple

3. Sign in to your account on our website to activate your plan

Note: you cannot activate your plan in the app.

Sign in
Envelope icon noting the verification code for the Otis, the smartmart video security system made simple

4. Redeem your activation code

Select the plan you want then enter your activation code. Note: you cannot redeem your code in the app.

Other questions regarding the activation of a service plan?

Please contact your dealer for any other questions regarding the activation of a plan you purchased from them, or if you lost your activation code.